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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kerri Kammetler

Kerri Kammetler

May 13, 2025

5  out of  5
rating by Kerri Kammetler
"I just recently switched to State Farm for my auto insurance. I have been working with Nora and I must say she has been by far the most helpful agent I have worked with . She is very knowledgeable and has explained and answered all my questions I have had . She is also very responsive which I greatly appreciate . Thank you Nora for all that you do . I highly recommend her for your insurance need ."
We responded:
"Hi Kerri, Thank you so much for this review. Nora and the rest of the team do try and go above and beyond, it's always great when a client recognizes that we at least try. I really appreciate your review, always a pleasure to serve. Thanks!"
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Roger Atiles

April 23, 2025

5  out of  5
rating by Roger Atiles
"Great office, Ms. Giovanna Great customer service, friendly, fair prices. I recommend state farm!!!!!"
We responded:
"Thank you so much for the wonderful review and kind words, Roger! We're thrilled to hear you had a great insurance experience with Ms. Giovanna and our team. Providing excellent customer service and fair pricing is what we strive for, and it means a lot to know you’d recommend us. We're grateful for your support!"
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Darlene D

November 30, 2024

5  out of  5
rating by Darlene D
"Very friendly and helpful"
We responded:
"Darlene, thank you for your kind review! We’re so glad to hear that you had a positive experience with our team. If you ever need further assistance, don’t hesitate to reach out—we’re always here to help!"
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felicia dollak

November 15, 2024

5  out of  5
rating by felicia dollak
"Received assistance and answer to my request very quickly. Thank you"
We responded:
"Thank you, Felicia! Always great to hear from. We're so glad to hear that your request was handled quickly. We’re always here to assist you whenever you need us!"
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Judith Ladonis

November 14, 2024

5  out of  5
rating by Judith Ladonis
"During our appointment Larry found several ways to save money! Gave additional coverage and was very helpful! Very...VERY pleased with his service!!!"
We responded:
"Hi Judith, so glad I was able to help! Always a pleasure to see you and the family. Thanks so much for the wonderful review!!!"
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Nghiep Trung

November 11, 2024

5  out of  5
rating by Nghiep Trung
"Good experience"
We responded:
"Thank you so much for taking the time to share your positive insurance experience with us, Nghiep! "
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Nunya B

October 21, 2024

5  out of  5
rating by Nunya B
"Thanks for always being helpful, knowledgeable, and responsive!"
We responded:
"We appreciate the support, Julia! Thank you so much for the 5-star insurance review!"
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Karthik Sheka

September 30, 2024

5  out of  5
rating by Karthik Sheka
"Larry and his entire team are very attentive and quick to help. Nora has helped me multiple times with different questions and always quick and insightful with her answers."
We responded:
"Karthik, thank you for your wonderful ireview! We’re thrilled to hear that our team here at Larry Chapel State Farm, especially Nora, have been attentive and quick to assist you. Providing insightful support is our priority, and we appreciate your kind words. If you have any more questions or need insurance assistance in the future, don’t hesitate to reach out!"
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KATHY LA BAR

August 5, 2024

5  out of  5
rating by KATHY LA BAR
"I have worked with Nora for a number of years. She’s very knowledgeable and helpful. Answers all my questions and has advice I find insightful."
We responded:
"Thank you so much Kathy, Nora has been doing this a very long time and we are fortunate to have her. So happy she is there for you and all of our customers. Thank you "
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Anne Zelko

August 5, 2024

5  out of  5
rating by Anne Zelko
"We usually do our policy changes on email or over the phone. We've had the pleasure of speaking with three of their agents who were very knowledgeable and courteous!!"
We responded:
"Hi Anne, thank you so much. I am so happy the team is always there to help. They have all been in the industry a very long time and have been with me a very long time. I feel blessed to have them. Thank you for the wonderful review. "
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senia lara

January 19, 2024

5  out of  5
rating by senia lara
"Exelentes"
We responded:
"Muchísimas gracias. Siempre es un placer servir."
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Katrina B

January 5, 2024

5  out of  5
rating by Katrina B
"Fast responses, and really helpful with car insurance and claims!!"
We responded:
"Hi Katrina. Thanks so much for the review! We look forward to helping you always!! Happy New Year. "
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Jonathan Fehnel

December 8, 2023

5  out of  5
rating by Jonathan Fehnel
"Giovanna is the best!! Highly recommend!!"
We responded:
"Hi Jonathan, thanks so much for the review! So happy Giovanna could help you and Lynsey. Look forward to seeing you soon! "
Profile photo of Lidis Quinonez

Lidis Quinonez

November 15, 2023

5  out of  5
rating by Lidis Quinonez
"Nora is an amazing agent. She has been my insurance agent for many years. She is the most knowledgeable insurance agent I've ever had helping us with all our insurance needs. Thank you, Lidis Alvarenga"
We responded:
"Hi Lidis, thank you so very much for the review. I know Nora appreciates it as well as we all do. We are lucky to have her and have you as a customer. Thanks so much!! "
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Christine Belshaw

November 15, 2023

5  out of  5
rating by Christine Belshaw
"What a pleasure to work with Nora on auto and Homeowner Quotes! Nora is professional, knowledgeable and knows how to take the pain out of switching insurance companies. She answered all of our questions, which enabled us to chose the best possible coverage for our current needs. Nora is a great Ambassador for your insurance agency!"
We responded:
"Hi Christine! We all agree.. thank you so much for your review and for letting me know how satisfied you are. We all look forward to serving you in the future..Much appreciated!! "
Profile photo of Ismael Quinonez

Ismael Quinonez

October 30, 2023

5  out of  5
rating by Ismael Quinonez
"Nora, has always been super nice and helpful. She explained all our options available and found what we wanted in a quick and friendly manner. Thanks, Ismael Quinonez"
We responded:
"Hi Ismael, so glad Nora was able to help you. Thank you for the kind review, we look forward to helping you and the family in the future. Thanks! Larry"
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Beth Pianucci

October 6, 2023

5  out of  5
rating by Beth Pianucci
"I recently purchased a new home. Nora was extremely helpful in getting me set up with homeowner's insurance, answering my questions, and dealing with last minute requests from my mortgage company."
We responded:
"Hi Beth, good to hear from you. So glad Nora was able to help you. Your review is very much appreciated! Looking forward to helping you more. Thanks!"
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A R

October 4, 2023

1  out of  5
rating by A R
"Nora Walters is very rude doesn’t even smile once barely wants to answer questions. Do not recommend going to her"
We responded:
"Hi AR, I am sorry we could not help you and I am sorry that you did not have a good experience. Hopefully, we can try and help you in the future."
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Lisa Yerkes

August 4, 2023

5  out of  5
rating by Lisa Yerkes
"Always had wonderful service with no issues. Will continue with State farm as they are very reliable"
We responded:
"Hi Lisa. Thanks so much for the review! We look forward to continuing to take care of you! "
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Renzo Sosa

June 28, 2023

5  out of  5
rating by Renzo Sosa
"Team Chapel great customer service walk me down on everything that StateFarm provides for Auto & Renters insurance. Nora thanks you so much for all the detail’s that I needed to know. It’s was a great experience and I’m happy to be a State farm customer."
We responded:
"Hi Renzo, thank you so much for the great review. So happy Nora was able to help you and you had a great experience. Looking forward to serving you in the future. Thanks! "
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Joseph Marmignon

May 18, 2023

5  out of  5
rating by Joseph Marmignon
"My windshield go damaged, when I called the office I spoke to Christina Toro. She got in action right away. Asked me some questions and in no time my claim was done. Sent me all the information needed. Also sent everything Safelite needs to replace my windshield. Thanks so much Christina."
We responded:
"Hey Joe, thank so much for the great review!! Glad Chris was able to help you so quickly. Hope you and Cecilia have a great summer!!! "
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Cristie Caldwell

May 11, 2023

5  out of  5
rating by Cristie Caldwell
"We have worked with Nora for over 12 years and she has been nothing but amazing. She is very prompt in anything you request from her, always extremely friendly, and ALWAYS goes above and beyond for any of her clients needs. We love working with her and recently changed offices after her previous boss retired and we wanted to continue working with her. Thank you for all you do Nora! The Caldwell Family."
We responded:
"Hi Christie, thank you so very much for the great review. We are very happy Nora decided to join us here in Bethlehem. Nora is a pleasure to work with. I am blessed to have her and the rest of the team here. We want our little State Farm family to keep serving your family well. Thanks! "
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Danielle Westgate

April 24, 2023

5  out of  5
rating by Danielle Westgate
"Great service over the last few years."
We responded:
"Hi Danielle, Thank you for the 5 star review. Always a pleasure to serve you and the family. I hope to see you and your family back soon! Let me know if you need anything! Enjoy the summer "
Profile photo of Kathy Sarkis

Kathy Sarkis

April 13, 2023

5  out of  5
rating by Kathy Sarkis
"Amazing office !!! You guys are the best !!! Everyone is wonderful!!! Kathy and Larry have taken care of my whole family since day one !! Everyone of my family is insured with them !!! We are a family literally!!"
We responded:
"Hi Kathy, I am so grateful for your kind words. We really are a family!! Your always appreciated! "
Profile photo of Shiann Rodriguez

Shiann Rodriguez

March 21, 2023

5  out of  5
rating by Shiann Rodriguez
"I had a great experience meeting Larry and his team! Larry is very professional, knowledgeable, and has a great sense of humor! He was able to sit with me and thoroughly go over and review my policy! I highly recommend!"
We responded:
"Hi Shiann, thank you so very much for the great review! I really appreciate it! It was a pleasure to meet you and your mom. Looking forward to serving you always.. "